Terms & Conditions

Please read these carefully before using Maro Points.

1. Acceptance of Terms

By accessing or using MaroPoints, you agree to be bound by these terms. If you disagree, please discontinue use.

2. Account Registration

• You must be 18 years or older, or have parental consent.
• Provide accurate and updated information during registration.
• Keep your login credentials secure; you are responsible for your account activity.

3. Points & Wallet Usage

• Points can be earned, redeemed, or transferred as per the platform’s policies.
• Points do not hold any cash value and cannot be exchanged for money.
• Ensure your wallets (main, EDI, shopping) have sufficient balance before transactions.

4. Delivery & Charges

• Delivery charges, if applicable, are deducted from your main wallet.
• MaroPoints is not responsible for delivery delays caused by third-party providers.

5. Refunds & Cancellations

• All purchases are final unless specified under our refund policy.
• Report disputes within 24 hours to our support team.

6. KYC Verification

• Completing KYC may be required to access certain features.
• Failure to comply with KYC requirements may lead to account suspension.

7. User Conduct

• Do not engage in fraudulent, abusive, or illegal activities.
• Violation of terms can result in account suspension or legal action.

8. Changes to Terms

We may update these terms anytime. Please review regularly; continued use after changes indicates your acceptance.

9. Limitation of Liability

MaroPoints is not liable for indirect or incidental damages arising from your use of the platform.

10. Contact Us

If you have questions, contact us at: support@maropoints.com

Last updated: 19/7/2025